Long Term Cancellation Policy
Damage Deposit
Arrival and Departure
Cleaning
Booking Extension
Utilities consumption
Guest
Penalties
Conduct
Liability
Our website
Personal Data
Cancellation policy for long terms rentals
For Long Term booking deposit the first month of rental fee is due in any case
Note: The Long Term cancellation policy applies to all reservations of 28 nights or more.
– 30 day notice for lease termination
– Cleaning fees are always refunded if the guest did not check in.
– The AccomodationsRome service fee is non-refundable (10% of rental price)
– If there is a complaint from either party, notice must be given to AccomodationsRome within 24 hours of check-in.
– AccomodationsRome will mediate when necessary, and has the final say in all disputes.
– A reservation is officially canceled when the guest clicks the cancellation button on the cancellation page, which they can find in the Log-in area (or when the guest email us the cancellation on cancellation_at_Accomodationsrome.com )
– Cancellation policies may be superseded by the Contract lease Refund Policy, safety cancellations, or extenuating circumstances. Please review these exceptions.
If the guest books a long term stay and decides to cancel the long term agreement before the start date, the first payment is paid to the host in full.
If the guest books a long term stay and decides to cancel the long term agreement during their stay, the guest remain liable to observe the terms of the lease agreement between him and the owner of the apartment
Damages rental deposit
Depending on each property, can be required a damage deposit in cash or in credit card . This deposit will be refounded at check out. In any case this condition will be comunicated at the moment of the reservation.
Upon arrival guests will be asked for a valid credit card number to guarantee the safe return of the property and its contents. Please note that by accepting our Terms and Conditions you agree that any damages caused by you or your party will be deducted from your damage deposit and that you will also be liable for any excess damages (if the deposit does not reach to cover the costs, the due balance will be charged to the provided credit card.).
Refund: All damage deposit will be refunded in full, at check-out, after inspection of the undamaged property.
Cash. All damage deposits paid in cash will be refunded in full at check-out, and following an inspection of the apartment for any damages.
Credit card: All deposits paid with a credit card will be refunded to that same card used for payment made, between 4 to 7 days following departure into the apartment, and after inspection for damages.
Arrival and Departure
Preparation for arrival
Please ensure that we have an updated arrival time so that we can plan for your check-in and keep your contact person informed about any delays or changes.
You should call your contact person on arrival at the airport (or 1 hour from destination city if travelling by car or train)
If you have booked our transfer service from the airport, you can ask the driver to contact your key holder, sitting comfortably in your taxi.
Apartment cleaning
The apartment will have been cleaned prior to guests arrival.
Before leaving, the client is obliged to leave the apartment in perfect conditions, i.e. all waste should be correctly disposed of and the apartment tidied. If not, there will be an additional cleaning charge.
Booking Extension
If the tenancy is renewed or extended, upon of the commencement of the new or extended tenancy, tenant has to pay to AccomodationsRome.com his corresponding fees according the terms of the renewal ( 20 % of total rental amount )
Utilities consumption
For long term rentals ( monthly rentals ): utilities are not included ( electricity, gas, garbage tax, condominium fee )
The internet connection cost can be included on the price or not.
The regional tax are not due.
Number and identity of guests
The client will inform AccomodationsRome of the number and identity of guests included within the booking.
Unless otherwise agreed with AccomodationsRome, only the number of persons indicated by the client when booking shall be authorized to use the property.
Pets are only allowed where permission has specifically been granted.
Penalties
In the event of any infringement of the afore mentioned obligations, AccomodationsRome at its sole discretion will be entitled to request the client to leave the property, and the client shall have no right to claim any type of compensation.
Conduct in the Apartment
Loud music and parties are strictly prohibited. Guests in a AccomodationsRome apartment should be aware that if loud music is played, or a party is held, and the neighbours complain and/or police are called, you may be immediately removed from the apartment regardless of the time, day or night.
Noise regulations and respect for other residents between 22:00 and 10.00. We would appreciate your full cooperation in this matter and we hope you understand that these rules are necessary, as our apartments are located in residential buildings with people that have to get up early and go to work. The quiet time in the evening for the neighbours should therefore be respected.
The client, on signing the contract at check-in agrees to behave responsibly and correctly on behalf of their accompanying party as well as themselves. If this person, or any of the accompanying party behaves in an unsuitable and incorrect manner, AccomodationsRome reserves the right to ask the person and their accompanying party to leave the apartment. Furthermore, from that moment on they will have no right to future claims or any form of compensation. Finally, the client will lose all payments made including the apartment rental and the damages-deposit.
May we remind you that on booking an apartment with AccomodationsRome you automatically accept our Terms and Conditions, which we expect you to comply with.
Liability
Neither AccomodationsRome nor the owner will be held responsible for any direct or indirect damages caused to the apartment as consequence of use by the client. This includes damages, insurance, loss due to fire, theft, and misconduct.
In the event that the client fails to comply with the aforementioned Terms and Conditions, AccomodationsRome reserves the right to ask the client to leave the apartment, and the client in question can not request any form of compensation.
Our Website
All the apartment descriptions and information apply to the published apartments. Whilst AccomodationsRome will do everything in its power to make sure that the details are correct and as accurate as possible, AccomodationsRome will assume no responsibility for any errors or omissions that may occur.
AccomodationsRome also reserves the right to change the published information on the website at any time including prices, descriptions, and photos.
AccomodationsRome reserves the right to update any of these Terms and Conditions at any time if it is deemed necessary, and in the interest of the company.
Users are responsible for reading the Terms and Conditions outlined on this page. Accepting the use of this website immediately implies that they have accepted any changes that may be made by any third party, and that the third party commits to complying with these changes.
These Terms and Conditions do not affect the statutory rights of the user.
Personal data protection act
Secure page for personal details apartment rental We are using a Secure Sockets Layer (SSL), which is an Internet security protocol used by Internet browsers and servers to transmit sensitive information.
(You can make sure you are on a SSL by checking the URL: the http at the beginning of the web address should have changed to https.)
In accordance with that set forth under current legislation as regards Personal Data Protection (art. 13 del D. Lgs. 196/2003) , you are hereby informed and accept that your data will be included in an automated file held by AccomodationsRome, for the sole purposes of carrying out requested administration. You may contact AccomodationsRome, to exercise your rights of access, rectification, cancellation or opposition according to law by writing to this address: Via San Giovanni Decollato 10, 00186 Rome or to the email address: info@accomodationsrome.com.
You also expressly authorise AccomodationsRome, to provide your personal data to collaborators and banking institutions in order to comply with this contract and for the purposes of invoicing and fund collection, respectively.
All prices mentioned on the website include VAT.
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